*Safety of our patients, family and team is our top priority. During this pandemic, we are required to have significant amounts of additional PPE for dental procedures. There will be a "COVID-19 Enhanced PPE" safety fee of $10.00 per patient per visit. We are making every effort to get this covered by your insurance, but we cannot make any guarantees.*
We thank you in advance for your patience and understanding as we work continuously toward getting all of our patients care back on track in a timely manner.
Please be patient as we get everyone rescheduled!
To our wonderful patients and their families,
We miss your children and their smiling faces. We hope this letter finds you and your family in good health during these difficult times. As an office of moms, we recognize the unprecedented impact COVID-19 has had on our children's lives. We empathize with the changes and uncertainty they have faced - whether it be the day to day activities often taken for granted, like a trip to the park, a high-five from a friend at school, or a milestone like the prom or graduation. Like your family, our team has faced many challenges during the "safer at home" period and are looking forward to resuming our normal habits and routines.
While many things have changed, one thing has remained the same: our commitment to your children's dental health, safety, and overall well-being. We are gearing up to reopen in stages. In the initial phase, we will need to focus on those patients with emergent and urgent dental needs, such as those with existing treatment that had to be postponed or cancelled due to the crisis. During the first phase, it will also be necessary to see a reduced volume of patients on a daily basis, to comply with guidelines on social distancing and infection control from state and national agencies. We appreciate your patience and understanding in this process, and encourage you to reach out if you have any questions or concerns so we may do our best to accommodate you.
Our office will continue to adhere to infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration OSHA). We are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Shortly, we will be sending you more detailed information about our start date and our interim protocols and procedures for patient care during our phased reopening. Feel free to reach us by phone at 908-470-1700 or preferably by email at email@example.com. Email is best: It may become more difficult to reach us by phone, but we will be checking our email several times a day and can usually respond within 1 hour.
Thank you all so much for your continued support of our small, private practice. We value your trust and strive to continue delivering the very best care that you have grown accustomed to over the past 15 years. We look forward to seeing you soon.
Dr. Melissa Burruezo and the entire team at Pediatric Dental Arts